● FAQ
Frequently asked questions.
Everything you need to know about working with InstallSmartly. Can’t find what you’re looking for? Contact us or call (512) 649-4567.
What areas do you serve?
We provide residential and commercial services across Texas — including Austin, San Antonio, Houston, and Dallas–Fort Worth — as well as Birmingham, Alabama. For commercial and infrastructure projects, we serve clients nationwide. If you don’t see your area listed, contact us — we’re expanding rapidly.
How do I schedule an installation?
You can book a free consultation directly on our website using our online scheduling system, or call us at (512) 649-4567. We offer same-day and next-day availability in most service areas. Choose a virtual consultation for quick questions, or an in-person site survey for larger projects.
Are your technicians background-checked and insured?
Yes — every InstallSmartly professional goes through a thorough background check and is fully insured. We select technicians based on specialized expertise, so you always get someone with specific experience for your type of project.
How much do your services cost?
Pricing depends on the scope of your project. We provide transparent, upfront quotes after an initial consultation — no hidden fees, no surprise charges. Simple installations like TV mounting typically start at competitive flat rates, while larger projects are quoted based on a site assessment. The consultation itself is always free.
What types of services do you offer?
We provide comprehensive installation services across two main categories. Residential: TV mounting, smart home setup, Wi-Fi networking, security cameras, electrical work, and handyman services. Commercial: structured cabling, fiber optic installation, data center build-outs, commercial AV, access control, network design, and ongoing maintenance contracts.
Do you offer commercial maintenance contracts?
Yes. We offer ongoing maintenance contracts with guaranteed response times (SLAs), preventive maintenance schedules, and emergency support for commercial clients. Our standard SLA includes 48-hour emergency response and 99.9% uptime commitments for critical infrastructure.
Do you provide free consultations?
Absolutely. Every project starts with a free consultation — either virtual (by phone or video) or in-person. During the consultation, we assess your needs, recommend solutions, and provide a transparent quote. There’s no obligation and no pressure.
What brands and products do you work with?
We’re brand-agnostic and work with all major manufacturers. For networking: Ubiquiti, Cisco, Meraki, Netgear, TP-Link, Eero. For smart home: Ring, Google Nest, Amazon Alexa, Ecobee, Lutron, Sonos. For commercial: Panduit, CommScope, Corning, Leviton, and more. We recommend products based on your specific needs and budget — not vendor relationships.